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CareerTalk with Emma Dark

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For our next episode of CareerTalk, Leigh Hopwood chats to Emma Dark, Customer Experience Director at Cuckoo, about Emma’s career so far.

Having just joined Cuckoo, Emma chats with Leigh about her career and her passion for the contact centre industry. She also shares her Pearl of Wisdom: “Don’t stop learning.”

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For more than 30 years, the CCMA has been dedicated to supporting contact centre leaders. We push ourselves to do more for our thriving membership base, which is the largest community of industry professionals in the UK.

The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations - and we live by that to this day.

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