Member Drop-In Sessions

Get the Most from the CCMA Community

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Our monthly Member Drop‑Ins give you a straightforward way to understand the full value of your CCMA membership. You’ll explore the support, insights and opportunities available across our events, programmes and research, with plenty of space to ask questions along the way.

You’ll also hear how other organisations are using their membership to build capability and strengthen operations, helping you identify what could benefit your team. It’s a short, friendly session leaving you with a clearer understanding on how to get the most from the CCMA community.
Monthly Drop-In Session – July
These Monthly Member Drop-In sessions are designed to help you get the most from your membership.
Thu 16 Jul 2026
09:30 - 10:30
Online
Monthly Drop-In Session – August
These Monthly Member Drop-In sessions are designed to help you get the most from your membership.
Thu 20 Aug 2026
09:30 - 10:30
Online
Monthly Drop-In Session – September
These Monthly Member Drop-In sessions are designed to help you get the most from your membership.
Fri 18 Sep 2026
09:30 - 10:30
Online
Monthly Drop-In Session – October
These Monthly Member Drop-In sessions are designed to help you get the most from your membership.
Thu 15 Oct 2026
09:30 - 10:30
Online
Monthly Drop-In Session – November
These Monthly Member Drop-In sessions are designed to help you get the most from your membership.
Thu 12 Nov 2026
09:30 - 10:30
Online
Monthly Drop-In Session – December
These Monthly Member Drop-In sessions are designed to help you get the most from your membership.
Thu 10 Dec 2026
09:30 - 10:30
Online
For more than 30 years, the CCMA has been dedicated to supporting contact centre leaders. We push ourselves to do more for our thriving membership base, which is the largest community of industry professionals in the UK.

The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations - and we live by that to this day.

Contact Us

  • 0333 939 9964
  • info@ccma.org.uk
  • CCMA Ventures Limited
    2nd Floor, Regis House
    45 King William Street
    London EC4R 9AN
  • CCMA LinkedIn
© 2026 Contact Centre Management Association. All rights reserved.
Reg No: 5799326