Our monthly Member Drop‑Ins give you a straightforward way to understand the full value of your CCMA membership. You’ll explore the support, insights and opportunities available across our events, programmes and research, with plenty of space to ask questions along the way.
You’ll also hear how other organisations are using their membership to build capability and strengthen operations, helping you identify what could benefit your team. It’s a short, friendly session leaving you with a clearer understanding on how to get the most from the CCMA community.
For more than 30 years, the CCMA has been dedicated to supporting contact centre leaders. We push ourselves to do more for our thriving membership base, which is the largest community of industry professionals in the UK.
The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations - and we live by that to this day.
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0333 939 9964
info@ccma.org.uk
CCMA Ventures Limited 2nd Floor, Regis House 45 King William Street London EC4R 9AN