For over 25 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.

Date: Tue 17 May 2022
Where: Watford
Where: Watford

Date: Thu 19 May 2022
Where: Online
Where: Online

Date: Wed 25 May 2022
Where: Online
Where: Online
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.

Date: Thu 19 May 2022
Where: Online
Where: Online

Date: Tue 24 May 2022
Where: Online
Where: Online

Date: Tue 7 Jun 2022 - Thu 9 Jun 2022
Where: Online
Where: Online