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CareerTalk with Chris Lee

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For our next episode of CareerTalk, Leigh Hopwood chats to Chris Lee, Executive Director – Head of Service Operations at JPMorgan Chase, about Chris’ career so far.

UK National Contact Centre Awards 2023’s Contact Centre Leader of the Year, Chris Lee, catches up with Leigh Hopwood about his inspirational career and what it felt like to win this outstanding award.

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For more than 30 years, the CCMA has been dedicated to supporting contact centre leaders. We push ourselves to do more for our thriving membership base, which is the largest community of industry professionals in the UK.

The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations - and we live by that to this day.

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