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CareerTalk with Kim Canning

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For our next episode of CareerTalk, Leigh Hopwood chats to Kim Canning, Senior Operations Manager at Ascensos, about Kim’s career so far.

Outsourced Manager of the Year at the UK National Contact Centre Awards 2023, Kim Canning, chats with Leigh Hopwood about her career working both client-side and in outsourcing.

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For more than 30 years, the CCMA has been dedicated to supporting contact centre leaders. We push ourselves to do more for our thriving membership base, which is the largest community of industry professionals in the UK.

The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations - and we live by that to this day.

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