Feedback is one of the most powerful tools a leader has – but when handled poorly, it can create resistance, reduce confidence and damage trust. The challenge is delivering feedback in a way that is clear, constructive and genuinely heard.

In this session, we explore how to approach feedback conversations with clarity and empathy, even when emotions are involved. You’ll learn how to create the conditions for honest dialogue and ensure feedback leads to meaningful change.

You’ll leave with:

• A clear structure for delivering effective feedback
• Techniques to reduce defensiveness and build trust
• Confidence to handle more challenging conversations

Reserve your place to join the conversation and take away practical techniques you can apply straight away.