For 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.
Date: Tue 16 Sep 2025
Where: Newcastle Upon Tyne
Where: Newcastle Upon Tyne
Date: Wed 24 Sep 2025
Where: Derbyshire
Where: Derbyshire
Date: Tue 30 Sep 2025
Where: London
Where: London
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Wed 17 Sep 2025 - Thu 18 Sep 2025
Where: Online
Where: Online
Date: Thu 18 Sep 2025
Where: Online
Where: Online
Date: Tue 23 Sep 2025
Where: Online
Where: Online
