For 30 years, the CCMA has been bringing contact centre leaders together to share best practice and experiences to help them deliver business success. We are on a mission to change society’s perception of our industry. Join us.
What’s Coming Up?
Events
Industry professionals are invited to visit award winning contact centres, attend seminars and conferences. These can be a mixture of both face to face and virtually.
Date: Wed 5 Nov 2025
Where: London
Where: London
Date: Fri 7 Nov 2025
Where: Online
Where: Online
Date: Wed 12 Nov 2025
Where: Manchester
Where: Manchester
Training Courses
A range of opportunities to improve individual and team performance with our training consultants who are contact centre professionals.
Date: Thu 16 Oct 2025 - Fri 17 Oct 2025
Where: Online
Where: Online
Date: Wed 5 Nov 2025
Where: Online
Where: Online
Date: Wed 5 Nov 2025
Where: Online
Where: Online
